Privacy Policy

Effective Date: February 20, 2026
Business Name: Kristen Bala Astrology
Website: www.kristenbala.com
Contact Email: kristen@kristenbala.com

1. Overview

This Privacy Policy describes how Kristen Bala Astrology (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, purchase astrology readings, mentorship packages, classes, or book speaking engagements.

By using this website, you agree to the practices described below.

2. Information We Collect

A. Information You Provide

We may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • Date, time, and place of birth (for astrology readings)

  • Information submitted through forms, bookings, or email

B. Payment Information

All payments are processed securely through Stripe. We do not store full credit card information on our servers. Stripe’s privacy policy governs the handling of payment data.

C. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

This information may be collected through cookies or analytics tools.

3. How We Use Your Information

We use your information to:

  • Deliver astrology readings, mentorship services, and classes

  • Process transactions

  • Communicate about bookings and speaking engagements

  • Send newsletters or marketing emails (if you opt in)

  • Improve website functionality

  • Maintain business records

  • Comply with legal obligations

We do not sell or rent your personal information.

4. Email Communications

If you subscribe to our email list, you may receive educational content, updates, or promotional offers. You may unsubscribe at any time using the link in our emails.

We comply with the CAN-SPAM Act.

5. Birth Data & Confidentiality

Birth data provided for astrology readings is used solely to deliver requested services. We treat this information as confidential and do not share it with third parties unless required by law.

6. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings.

7. Data Retention

We retain personal information only as long as necessary to provide services and comply with legal, tax, and business obligations.

8. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission is completely secure.

9. Your Rights

Depending on your state of residence, you may have rights to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

To exercise these rights, contact us at kristen@kristenbala.com

10. Children’s Privacy

This website and services are not intended for individuals under 13 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact

If you have questions about this Privacy Policy, please contact:

Kristen Bala Astrology
kristen@kristenbala.com